General Terms and Conditions
trustandanchor.com
Last updated: March 2026

§ 1 – Scope
These General Terms and Conditions apply to all contracts concluded via www.trustandanchor.com between the provider and clients. The version valid at the time of conclusion of the contract shall apply.
Provider: Trust & Anchor LLC / 48b Chemin de Fiole / 40550 Léon / France / private@trustandanchor.com

§ 2 – Scope of Services
Trust & Anchor offers advisory services, in particular: individual consultations (online and in person), strategic guidance and concept development, analysis and recommendations, and further services as described on the website at the time of booking.

§ 3 – Conclusion of Contract
The presentation of services on the website does not constitute a legally binding offer, but an invitation to enquire. By submitting a booking request or contact form, the client makes a binding offer. The contract is concluded upon explicit confirmation by the provider (by email or in writing).

§ 4 – Prices and Payment
The prices displayed on the website at the time of booking apply, including applicable VAT (TVA, currently 20% in France). Payment is made in accordance with the terms set out in the offer (e.g. advance payment, deposit, instalments). In the event of late payment, the provider is entitled to charge statutory default interest.

§ 5 – Right of Withdrawal (for consumers within the EU)
Consumers have the right to withdraw from the contract within 14 days without giving reasons. The withdrawal period begins on the day the contract is concluded. Withdrawals should be directed to: private@trustandanchor.com
The right of withdrawal expires early if the service has been fully rendered with the client’s explicit consent before the withdrawal period has elapsed.

§ 6 – Performance of Services / Client Obligations
The provider renders the agreed services with the diligence of a prudent businessperson. The client undertakes to provide all information necessary for the performance of services in a timely and complete manner. Delays caused by the client’s failure to cooperate in time shall not be attributed to the provider.

§ 7 – Liability
The provider bears unlimited liability for damages arising from injury to life, body, or health. Otherwise, liability is limited to cases of intent and gross negligence. The provider accepts no liability for indirect damages or loss of profit, unless caused by gross negligence or intent.

§ 8 – Copyright and Rights of Use
All concepts, analyses, reports, and other materials created are protected by copyright. Upon full payment, the client receives a simple, non-transferable right of use for their own internal purposes. Any transfer or commercial use of the materials requires the provider’s prior written consent.

§ 9 – Confidentiality
Both parties undertake to treat all confidential information received in the course of their collaboration with strict confidence and not to disclose it to third parties. This obligation remains in force after the termination of the contractual relationship.

§ 10 – Data Protection
The collection and processing of personal data is carried out in accordance with the Privacy Policy of trustandanchor.com and the provisions of the GDPR / RGPD and French data protection law (Loi Informatique et Libertés). The Privacy Policy is available on the website.

§ 11 – Dispute Resolution
The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. In the event of any dispute, we recommend direct contact in the first instance.

§ 12 – Governing Law and Jurisdiction
The law of the Republic of France applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For disputes arising from this contract, the competent court at the provider’s registered seat shall have jurisdiction, to the extent permitted by law. For consumers within the EU, the consumer protection law of the respective EU member state takes precedence.

§ 13 – Severability
Should any provision of these Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a legally valid one that comes closest to the intended economic purpose.